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PT Step Oiltools

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Effective Date: 01/06/2025

 

This Privacy Policy describes how PT Step Oiltools ("we," "us," or "our"), located and operating in Indonesia, collects, uses, and protects the personal information of visitors to our website ptstepoiltools.com who request a quote from us.

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1. Data Controller

 

​PT Step Oiltools

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Graha Inti Fauzi 12th Floor

Jl. Buncit Raya No. 22

Jakarta 12510

 

Email: grantkinghorn@stepoiltools.com

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PT Step Oiltools is the data controller responsible for the processing of your personal data collected through this Website.

 

2. Personal Data We Collect

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When you request a quote through our Website, we collect the following personal data:

• Email Address: Your email address is collected to enable us to respond to your quote request and communicate with you.

• Message Content: The content of your inquiry, which may contain personal information relevant to your service needs and pricing.

3. Lawful Basis for Processing

The lawful basis for processing your personal data for the purpose of responding to your quote request and related communication is either:

• Your Consent: By submitting a quote request and providing your email address and message, you provide explicit consent for us to process this data for the stated purpose. You have the right to withdraw your consent at any time by contacting us.

• Fulfillment of a Pre-Contractual Measure: Processing your data is necessary to take steps at your request prior to entering into a contract (i.e., providing you with a quote).

 

4. Purposes of Processing

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We process your personal data for the following purposes:

• To receive and process your quote request.

• To communicate with you regarding your quote, including clarifications and follow-ups.

• For record-keeping related to quote requests.

 

5. Data Minimisation

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We only collect personal data that is necessary for the specific purposes outlined in this policy.

 

6. Data Retention

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We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of the quote process and a reasonable period thereafter for potential follow-up and record-keeping, unless a longer retention period is required or permitted by applicable Indonesian law.  

 

7. Data Security

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We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. Our website is hosted on the secure Wix.com platform, and all communication between your browser and our website is secured using HTTPS (Hypertext Transfer Protocol Secure) encryption. Quote requests submitted through our Wix forms are transmitted securely. Access to the submitted quote request data is limited to authorised personnel who require it to respond to your inquiries.  

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8. Data Subject Rights (Under Indonesian Law)

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Under the Indonesian Personal Data Protection Law (UU PDP), you have the following rights regarding your personal data:

• Right to be Informed: You have the right to be informed about the purpose and legal basis of the processing, the types of personal data being processed, and the data recipients. This information is provided in this Privacy Policy.  

• Right to Access: You have the right to request access to the personal data we process about you.

• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.  

• Right to Erasure (Right to be Forgotten): You have the right to request the deletion or destruction of your personal data under certain circumstances.  

• Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data in specific situations.  

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.  

• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.  

• Right to Withdraw Consent: If the processing is based on your consent, you have the right to withdraw your consent at any time.  

• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority in Indonesia if you believe your data protection rights have been violated.  

To exercise any of these rights, please contact us using the contact information provided above. We will respond to your request in accordance with applicable Indonesian law.  

 

9. Data Sharing

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We will only share your personal data with third parties in limited circumstances, such as with trusted service providers who assist us in operating our website and providing our services (e.g., hosting, email services). These providers are contractually obligated to protect your data. We may also disclose your data if required by Indonesian law or a legal process.

 

10. Cross-border Data Transfer

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We do not transfer personal data collected through this website outside of Indonesia.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on

this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.  

 

11. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at the details provided above.